Whether it's confusing medical bills sent months after care is received, or unclear expectations around how much something will cost, paying for healthcare from a patient’s perspective is anything but a clean and simple process.
The famous author Gary Hopkins once said, "People often associate complexity with deeper meaning, when often after precious time has been lost, it is realized that simplicity is the key to everything." But how would you describe the patient financial experience?
Has this ever happened to you? You show up for an appointment, and the provider gives you a paper clinical screening form to fill out…
Continue reading → Tired of all the paper? Streamline with digital questionnaires and screeners.
Healthcare organizations across the country are finding great success in shifting their patient engagement and bill collection efforts to the patient’s phone. Most text messages are quickly read by most people, as cited above. And healthcare organizations that move from emails and letters to text messages are finding new success in patient retention, patient satisfaction, reduced AR, and increased revenue. This also means that fewer patients have to experience the “bill collector” side of their favorite healthcare providers
Since 2015 there have been several attempts by CMS to advance Healthcare Price Transparency. As a bipartisan issue by all administrations, CMS has launched multistage processes trying to address this sore and complex topic.
On December 27, 2020, the No Surprises Act was signed into law. This law eliminates the large, surprise medical bills that patients often received after…
Joe Biden will be the next president of the United States. For those of us in healthcare, there has been some curiosity about how a…
