Our previous post discussed some of the impacts and takeaways the COVID-19 pandemic had on the consumer experience and lessons we can learn from other…
Continue reading → Patient Experience for 2023: Part 3 – Four Trends to Plan for Now
Our previous post discussed some of the market forces that brought healthcare to the consumer-centric focus it is transitioning to. Today's post will look at…
This is the first in a three-part series of posts discussing the patient experience trends for 2023. Today's post will discuss the market forces that…
Continue reading → Patient Experience for 2023: Part 1 – Market Forces
Many hospitals today are facing significant financial challenges. So are their patients. While both of these parties share a similar struggle, what they don’t often share…
Continue reading → WHITE PAPER: Engaging Patients Through Texting
As dependent as the modern healthcare organization is on technology, can you imagine if it all just stopped working? If all the machines and processes…
Continue reading → WHITE PAPER: Redde Integration and Onboarding
In a press release this morning, it was reported that an experimental drug was shown to reduce the cognitive decline in patients suffering from Alzheimer's.…
Continue reading → Heroes in Healthcare: Dr. Solomon Carter Fuller
In one of her popular songs, Alanis Morissette sang about having “ten thousand spoons when all you need is a knife.” Paying for healthcare can…
Continue reading → Engaging Patients with Transparent Pricing and Bundled Services
Imagine you’re a revenue cycle leader working for a large health system, and one day, your boss comes to you and tells you that you…
Continue reading → Navigating the Turbulent Times of Healthcare RCM
Can you imagine watching a jenga tower collapse in slow motion? You’d likely try to frantically move blocks around and do everything you could to…
Continue reading → Increasing Patient Engagement to Reduce AR
Dr. George Tanbara was a humble man who lived through many hardships to become the leader and founder of Community Health Care and Pediatrics Northwest,…
